Shipping Policy

Effective Date: March 24, 2025

At Pulsehato, we aim to deliver your orders quickly, efficiently, and securely. This Shipping Policy outlines the shipping methods, timelines, costs, and other important details regarding the delivery of your purchases.

Shipping Destinations

  • Domestic Shipping:
    We ship to all 50 states within the United States, including Alaska and Hawaii.

  • International Shipping:
    Currently, we do not offer international shipping.

Shipping Methods and Costs

  • Standard Shipping:
    Estimated delivery within 5-7 business days.

  • Expedited Shipping:
    Estimated delivery within 2-3 business days.

  • Overnight Shipping:
    Next business day delivery for orders placed before 12:00 PM EST.

Shipping costs are calculated at checkout based on the chosen shipping method and destination. Free standard shipping is available for orders over $100 (before tax and after discounts).

Order Processing Time

  • Orders are processed within 1-3 business days (excluding weekends and holidays).
  • Expedited and overnight orders placed before 12:00 PM EST will be processed on the same business day.

Tracking Your Order

Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your shipment’s progress.

Shipping Restrictions

  • We cannot ship to P.O. boxes or APO/FPO addresses.
  • Hazardous materials and oversized items may have specific restrictions and additional charges.

Delayed or Lost Shipments

  • Delayed Orders:
    Pulsehato is not responsible for shipping delays caused by carriers or unforeseen circumstances.

  • Lost Packages:
    If your package is lost in transit, contact us at info@pulsehato.net or (586) 948-1470. We will work with the carrier to locate your package or arrange for a replacement.

Damaged Items

Inspect your package upon receipt. If any items arrive damaged, notify us within 48 hours with photos of the damage for resolution.

Incorrect Addresses

Ensure the shipping address provided at checkout is accurate. Pulsehato is not responsible for orders shipped to incorrect addresses due to customer error.

Contact Us

For questions about our Shipping Policy or assistance with your order, please contact us:

  • Phone: (586) 948-1470
  • Email: info@pulsehato.net
  • Address: 48820 Gratiot Ave, New Baltimore, Michigan

Pulsehato is committed to providing a seamless delivery experience. Visit pulsehato.net to explore our premium products and shop with confidence.